Collaboration with Dezso by Sara Beltran
・Please allow up to 5 business days for order processing.
・We ship worldwide with EMS japan post or Yamato-transport.
・Shipping prices are charged at checkout.
・Shipping prices vary depending on your location, and it is from 2,000yen to 5,000 yen for each order.
We cannot guarantee the delivery date, but we will provide you with the shipping company's invoice number after the shipment is completed.
・cano online shop is not responsible for items that are lost or damaged in transit.
・Customer is responsible for all shipping charges, any customs, and other charges.
- credit card
- VISA / MasterCard / AMEX
- ApplePay / GooglePay / ShopPay
return and exchange
・If for any reason, you are not satisfied with your order, we are happy to accept returns within 7 days of your items delivery.
・ Please send an email to email@example.com with your order number and reason for return before sending anything back to us in the mail. Items must be postmarked back to us within 7 days of a return email confirmation and should be sent via traceable carrier and prepaid.
・The return items must be in unused, unworn, unwashed, and undamaged condition.
・ We are unable to process a refund until we have safely received the item. We are not responsible for missing packages.
・ Shipping cost will only be refunded in the event that the return is a result of our error or in the case of damaged item.
・You will receive a confirmation by email when your refunds are processed.
・ Exchange is also available. Please contact us by e-mail.