Privacy Policy (Personal Information Protection Policy)

cano (hereinafter referred to as "this shop") has established the following personal information protection policy in order to comply with laws and other guidelines regarding the protection of personal information regarding the handling of personal information acquired by this shop . increase.

Please note that this privacy policy applies only to this shop.

Article 1, Personal Information

Personal information refers to personal information defined in the Personal Information Protection Act. Specifically, it is information about a living individual that can identify a specific individual by name, date of birth, contact information and other descriptions contained in the information, and by matching with other information It refers to anything that can identify an individual.

Article 2, Method of Collecting Personal Information

In this shop, we may ask for the following personal information when users purchase products or make inquiries.

a) Name, Furigana
b) date of birth
c) Address
d) phone number
e) Email address
f) Password
g) bank account, credit card number, etc.
h)Transaction history with this shop and its contents

When collecting personal information, we will clearly state the purpose of use and use lawful and fair means.

Article 3, Purpose of Use of Personal Information

The purpose of using personal information entrusted to us by our shop is as follows.

a) Order confirmation and inquiry
b) Confirmation and inquiry of product shipment
c) Responding to inquiries

Article 4, Change of purpose of use

This shop may change the purpose of use of personal information only if the purpose of use is relevant to the purpose before the change. When there is a change, we will notify the user of the purpose and the content of the change or announce it on our shop.

Article 5, Prohibition of Provision of Personal Information to Third Parties

This shop will properly manage personal information entrusted to us by users and will not disclose personal information to third parties except in the following cases.

1. When there is consent of the person himself/herself
2. When it is necessary to protect a person's life, body or property and it is difficult to obtain the consent of the individual
3. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual
3. When there is a request from a national agency or local public entity, etc., and it is necessary to disclose based on laws and regulations
4. When we disclose to a contractor to whom we outsource work in order to perform the service desired by the user
5. In the event of succession of business due to merger or other reasons

Article 6, Disclosure of Personal Information

When a user requests disclosure of personal information, this shop will promptly respond after confirming the identity of the user. However, this does not apply if the disclosure falls under any of the following. In addition, if we decide not to disclose it, we will notify you without delay.

1. When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
2. When there is a risk of significant hindrance to the proper implementation of our business
3. In the event of violating other laws and ordinances.

Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information such as history information and characteristic information will not be disclosed.

Article 7, Correction and Deletion of Personal Information

If the user's own personal information kept by this shop is incorrect information, the user can request correction, addition or deletion of personal information to this shop . Please let us know from the contact information in Article 10 below.

If the shop receives a request from the user as described in the preceding paragraph and determines that it is necessary to respond to the request, the shop will correct the personal information. In addition, if we make corrections, etc., or if we decide not to make corrections, etc., we will notify the user.

Article 8, Safety Measures for Personal Information

This shop keeps users' personal information accurate and up-to-date, and takes thorough security measures to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information.

Article 9, Observance and Review of Laws and Regulations

We will comply with Japanese laws and regulations and other norms regarding the personal information we hold, review the content of this policy as appropriate, and strive to improve it. In addition, when we make a change, we will announce it by posting the change on this page.

Article 10, Contact Information

For inquiries regarding this policy, please contact the contact below.

Address: 222-0012, 2-5-32-1 Fujizuka, Kohoku Ward, Yokohama City, Kanagawa Prefecture
Trade name: cano
E-mail address:

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